General Policies
Services
Breakfast is included in all reservations.
Cleaning / Change of bed sheets and towels is carried out from the 3rd day of stay and every 2 days.
Payment
At the time of booking, 100% of the total amount of the stay will be charged + deposit amount (fully refundable after proper verification of the facilities).
Guarantee
In order to enjoy all the services we have at your disposal, we require that you have a valid credit card at the time of your stay.
Security deposit
If you do not own a valid credit card, a deposit may be required to guarantee the reservation.
Cancellation
The reservation can be canceled, free of charge (with refund of the amount already paid), up to 15 days before the check-in date.
Cancellations in the 15 days before check-in date, or if the guest does not show up on the scheduled check-in day, will not give rise to any refund of the amount paid, with the exception of the deposit amount, which will be fully refunded.
Timetable
Check-in: 16h00 – 21h00
Check-out: until 11h00
Children
Children up to 4 years old are accommodated free of charge in their parents’ room using a crib (subject to availability).
Pets
Not admitted.
Parking
The house has private parking for customers and guests. We advise you to leave your vehicle closed.
The house is not responsible for damages, theft or robbery occurred with the vehicles.
Damaged or missing objects
The house reserves the right to charge any damages that are intentionally caused by the customer, presenting the appropriate invoices with the values of the respective objects to be charged.
Smoking
It is strictly forbidden to smoke inside the house.
Metallic gate
It is expressly forbidden to cross the metal gate (next to the pool) with access to the upper level.
